We want every order to bring a smile — here's everything you need to know about our policy.
Due to the nature of bamboo items, children's apparel, and limited inventory, all sales are final. We carefully inspect every item before it ships so you can shop with confidence.
We do not accept returns or exchanges for:
If we made an error or your item arrived defective or significantly not as described, please contact us within 48 hours of delivery and include:
If approved, we may offer a replacement (if available) or store credit / refund at our discretion.
Email: mamabearandcubco@gmail.com
Please include your order number and photos (if applicable).
We're a small family business and we truly care about every order. If something isn't right, reach out — we'll always do our best to take care of you!
We're here to help — don't hesitate to reach out.
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